Team Spotlight: Tom Brook

Welcome to Clue Software’s Team Spotlight, where we showcase the exceptional individuals behind our leading intelligence and investigation management software.

Today, we talk to Implementation Consultant, Tom Brook.

Hi Tom, tell us a bit about your background.

Before Clue I was a technical trainer and in earlier days a 999 call handler at Surrey Police. This gave me a vast insight into the threats that face the public and communities in which we live. Prior to my policing career I worked within software with a key interest and focus on customers and their journey. 

What does your role at Clue entail? How does it benefit our customers?

As an Implementation Consultant, I collaborate with our customers to meet their needs and serve as a trusted advisor. I also drive successful customer onboarding and adoption, ensuring that they get the most value out of our software solutions. I am passionate about creating and working towards a more diverse, equal, and inclusive future, and until use my previous experience as a Technical Trainer at Surrey Police in both my current role as an IC and within my keen interest in Inclusion. 

What inspired you to pursue the career you have today?  

Many years ago, I pursued a career in the performing arts and trained professionally until I had to leave due to injury. I guess you could say I fell into it. I have always had a keen interest on technology coupled with a passion for people. So, the software industry became my career. Following redundancy during Covid, I turned my hand at helping others by becoming a 999 operator and working on protecting the public of surrey from harm. This is why I was keen to act when I came across my role at Clue. Clue has a key mission to protect society from harm which meant I was able to reunite 2 enjoyable aspects. 

What motivates you about working at Clue?  

I think the initial excitement came when seeing the impact Clue has within society as a trusted partner to such a vast array of organisations. The thing that keeps me ticking day to day has to be the people and the passion, the drive to help others and society.  

What’s your secret talent no one knows about?  

I may have given that one away but yes, many years ago I did train in the performing arts realm which is experience that will stay with me. 

Tell me something about you that most people don’t know.  

Most people see a very talkative (sometimes too much) and outgoing Tom, but I love the outdoors have a keen interest in property renovation and landscaping.  

In terms of successes, which accomplishments are you most proud of?  

I have climbed Mt Snowdon, scaled a couple of different routes up the side of Mt Tiede in Tenerife and have several proud moments working as a 999 call handler and helping positively impact members of the public.  

If you’re interested in joining Tom and the team at Clue, head over to our careers page to view current vacancies.